Websites Should Have Words

2min read
scrabble letters falling in the air
Multi-passionate Creative

In my client collaborations for website development, our initial focus isn’t on design; it’s on words. Before delving into design considerations, we engage in a comprehensive discussion about the content. This conversation involves identifying their target audience and understanding their unique challenges and concerns. We strategize solutions to address these issues, crafting compelling messaging and a distinct call-to-action. Only after these essential groundwork discussions, do we embark on the design phase.

This approach may catch some clients off guard, but it’s highly effective because it underscores the importance of the textual elements on a website. A website essentially serves as your company’s ambassador to potential customers, making it vital for your words to convey a voice of attentiveness, empathy, and assistance. Without the right words, your brand has no relatable voice, and your selling comes across too pushy.

In the ever-evolving world of web design and user experience, the debate over the ideal amount of text on a web page rages on. Many clients often adhere to the myth that people don’t read, leading them to believe that fewer words equate to a more effective website. However, in reality, words are a crucial component of a successful web presence. They not only sell products or services but also engage and inform users who may be uncertain about making a purchase. Furthermore, words play a vital role in search engine optimization (SEO), making them a multifaceted asset for web developers and marketers.

“People buy when they are ready to purchase, not always when you are ready to sell.”

Donald Miller

The Myth of Minimalism

The belief that web users don’t read is a common misconception. While it’s true that internet users often skim content, they still engage with text-based information in a variety of ways. Users might not read every word on a page, but they do pay attention to headlines, subheadings, and bullet points. This means that the words you choose matter, even if the user’s attention span is limited.

Words that Sell

Words can be incredibly persuasive. They have the power to evoke emotions, convey trust, and encourage users to take action. Effective copywriting can tap into the user’s pain points, desires, and aspirations, ultimately leading to higher conversion rates. The right words can tell a compelling story about your product or service, demonstrating its value and differentiating it from competitors.

Building Trust and Providing Information

When a potential customer visits a website, they often arrive with questions or doubts about the product or service. Words are the vehicle to address these concerns. Detailed descriptions, benefits, features, and FAQs not only inform the user but also build trust. A well-written, informative page can provide clarity, alleviate doubts, and help users make informed decisions.

SEO: The Importance of Keywords

Search engines, such as Google, rely on text to understand the content of a webpage. Relevant keywords, placed strategically within your content, make it easier for search engines to index and rank your site. High-quality content not only attracts visitors but also ensures your website ranks well in search engine results. The right words can be the difference between appearing on the first page of search results or being buried in obscurity.

Balancing Words and Design

While it’s important to acknowledge the significance of words on a web page, it’s equally vital to strike a balance between text and design. Walls of text can overwhelm users, but well-structured content, complemented by visual elements like images, videos, and infographics, creates an engaging and informative user experience.

In conclusion, the myth that people don’t read on the internet should be dispelled. Communication with words is essential to the human experience. Words are a powerful tool for engaging, informing, and persuading users. The key is to strike a balance between concise, compelling copy and user-friendly design. Embracing the power of words on web pages is not just a matter of choice; it’s a necessity for a successful online presence.

Maria Gosur is a multi-passionate creative who loves to learn, design, make a difference and inspire others to do the same. With education and experience in all areas of creative work, Maria is passionate about sharing her knowledge and encouragement to others who are trying to expand their skills, pursue big goals, and be a resilient creative.